Return Policy & Shipping Instructions
Please follow our product return procedure, including shipping instructions, below.
- Leatherback Gear, LLC will refund or exchange new and unused merchandise purchased through the www.leatherbackgear.comwebsite within 30 days of purchase.
- Please note that refunds and returns will only apply to purchases made directly through the www.leatherbackgear.comwebsite with the use of a Leatherback Gear issued order number.
- In the case of any return or exchange, the customer will be responsible for all shipping fees that are incurred during the process; those customers located outside of the U.S. will also be subject to all shipping charges, duties, and taxes per their countries import policies.
- For your own benefit, please be sure to retain tracking information and appropriate insurance coverage when shipping items back to Leatherback Gear.
- A 20% restocking fee will be charged on all products returned.
- The customer is responsible for all shipping charges incurred to return products purchased as outlined by the Leatherback Gear, LLC “Returns Policy” stated on our website:
- Please return all products in their original packaging Leatherback Gear Logo polybag and box.
- Please include the “Packing Slip” that contains the Order #, your name and ship-to address, that was included with your delivery, for the products you are returning.
- Please include a copy of your original “Order Confirmation” email notification that contains the Order # and Product Description
- All refunds will be credited to the original form of payment or as online credit.
- Your refund will be authorized upon receipt of receiving your returned item.
- Leatherback Gear reserves the right to deny a refund based on damaged or worn state of the product upon return. All refunds will be inspected and can take up to 5 days once received by our shipping warehouse to be eligible for refund.
- Please return all purchases to our shipping and fulfillment department at the following address:
Leatherback Gear, LLC
c/o FCX Production
5445 Oceanus Drive, Ste 108
Huntington Beach, CA 92649